Dr Gabor Mate. Clarification a number of mental health issues are not determined by the genes … Sensitivity can be a driver

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Futurism: Burger King Adding AI to Employees’ Headsets to Constantly Monitor Whether They’re Being Friendly Enough

Burger King Adding AI to Employees’ Headsets to Constantly Monitor Whether They’re Being Friendly Enough

This is just inhumane.

By Victor Tangermann

Published Feb 26, 2026 3:01 PM EST

Instead of infuriating customers at drive-thrus, Burger King is looking to exasperate its existing employees with AI instead.
Getty / Futurism

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Fast food franchises have struggled to reliably replace drive-thru employees with AI chatbots, resulting in abundant corporate frustration. Not only are customers being driven mad by the bots getting orders completely wrong, but even some company executives are also being worn down by the flailing effort.

Some major players in the space, like McDonald’s, have given up on their AI-powered drive-thru efforts entirely, signaling that perhaps employing human workers may be a wiser long-term investment. Taco Bell soon followed suit, announcing it was rethinking the idea after a clip of a customer crashing the system by ordering 18,000 cups of water went viral.

Burger King, though, isn’t quite ready to give up on AI just yet. Instead of infuriating customers at drive-thrus, the company is looking to exasperate its existing employees with the tech instead. As The Verge reports, the franchise is launching an OpenAI-powered chatbot, dubbed “Patty,” that will speak to the staffers through the headsets they’re required to wear.

Worst of all, the company is using the AI to monitor words and phrases, such as “welcome to Burger King,” “please,” and ‘thank you.” Managers can then use that data to gauge the friendliness of their staff.

“This is all meant to be a coaching tool,” Burger King’s chief digital officer Thibault Roux told The Verge in a statement, arguing that the company is “iterating” on having its AI police the tone of its employees in the future.

The overarching “BK Assistant” platform that Patty will serve as the voice for will have access to a wide variety of data points, such as the state of its kitchen equipment or available inventory. For instance, as Roux explained, an item could be listed as out of stock “within 15 minutes,” and be reflected on digital menu boards throughout a restaurant.

Meanwhile, an AI-powered drive-thru isn’t quite in the cards for Burger King just yet.

“We’re tinkering with it, we’re playing around with it, but it’s still a risky bet,” Roux told The Verge. “Not every guest is ready for this.”

More on AI drive-thrus: Taco Bell’s Attempt to Replace Drive-Thru Employees With AI Is Not Going Well

Victor Tangermann

Senior Editor

I’m a senior editor at Futurism, where I edit and write about NASA and the private space sector, as well as topics ranging from SETI and artificial intelligence to tech and medical policy.

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Chay Bowes on X: Peter Thiel on who is most likely to lose job to AI … if like me and you are poor at Maths, you will be surprised

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Conservatives: New Deal for Young People. Student loan disaster system in the U.K. is to be tackled.

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OCCRP: The Cat and the Stock-Footage CEO

The Cat and the Stock-Footage CEO: How a Digital Trail Helped Unmask an Iranian Money Machine

Investigation

A woman named Elizabeth Newman supposedly runs two U.K.-registered crypto exchanges. But she appears to be a corporate fiction used as a front for a convicted embezzler whom the United States has accused of moving billions of dollars’ worth of digital assets on behalf of Iran’s repressive regime.

Banner: James O’Brien/OCCRP

Episode 3: There You Are, Carmelo

A secret recording from a clandestine sting operation reveals the plans of financial experts enlisted to help former Venezuelan oil ministry official Carmelo Urdaneta move the illicit money and bypass international banking controls.

Reported by

OCCRP

February 27, 2026

On paper, Elizabeth Newman is a financial titan behind two U.K.-based cryptocurrency exchanges that claim to process more than a billion dollars’ worth of digital assets every day.

To believe U.K. corporate records and a promotional video, the short-haired Dominican in her 40s maintains a global footprint, listing correspondence addresses ranging from a beachfront Caribbean property to London’s charming Covent Garden and a 68-story skyscraper in Dubai.

But in reality, this person doesn’t seem to exist at all. 

An OCCRP investigation has discovered that the woman presented to the world as the director of these two major crypto firms is actually a stock-footage model. While the U.K.’s business registry accepted her as a “person with significant control” over the companies, reporters found no evidence of a physical person corresponding to the Elizabeth Newman described in filings. 

Newman’s companies were listed as “dormant” in official corporate filings. But U.S. authorities allege they were active engines for Babak Zanjani, a notorious Iranian financier sanctioned last month for providing financial backing for major projects that support the Islamic Revolutionary Guard Corps (IRGC) and the Iranian regime more broadly. 

By allowing Newman to front these entities, the U.K. provided a veneer of Western legitimacy to a crypto network alleged to have helped bypass global financial blockades.

Iran had sentenced Zanjani to death for embezzlement of state oil funds in 2016, but he has bounced back into favor with the country’s hardline Islamist authorities; his sentence was commuted in 2024 and he was formally released last year.

Credit: Ali Shirband/Mizan News Agency

Babak Zanjani at the Revolutionary Court of Tehran, Iran on November 1, 2015.

The U.S. Treasury claims he was freed to launder money for the very regime that had imprisoned him. It describes his two exchanges, Zedcex and Zedxion, both registered as U.K. companies, as part of an operation helping the IRGC bypass sanctions, moving billions of dollars’ worth of funds through a global financial hub with total anonymity.

The exchanges are among the latest in a sophisticated toolkit Tehran uses to make and receive payments. TRM Labs, a blockchain analytics company, said in a January report that cryptocurrencies appear to play an increasingly prominent role in the financing of the IRCG, a military organization that doubles as a multi-billion-dollar business empire and enforces the agenda of Iran’s theocratic regime.

In January the IRGC played a leading role in violently quashing nationwide protests in which thousands were killed, rights groups reported.

TRM Labs reported that the Zedcex and Zedxion crypto exchanges also handled millions of dollars in transfers from the IRGC to a man the U.S. accuses of financing a Yemeni armed group responsible for attacking commercial shipping in the Red Sea.

Credit: Morteza Nikoubazl/NurPhoto/NurPhoto via AFP

The burned East Tehran General Directorate of Tax Affairs headquarters in the aftermath of protests in Tehran, Iran, on January 21, 2026.

Zedcex and Zedxion have processed approximately $1 billion in funds linked to the IRGC, according to TRM Labs’ analysis of crypto wallets attributable to the exchanges’ operations. 

In the weeks following the mass protests, Western governments have scrambled to choke off funding for the IRGC and other Iranian state bodies.

“Treasury will continue to target Iranian networks and corrupt elites that enrich themselves at the expense of the Iranian people,” said U.S. Treasury Secretary Scott Bessent in a January 30 statement where his department applied sanctions on Zanjani and the two U.K. crypto exchanges.

“This includes the regime’s attempts to exploit digital assets to evade sanctions and finance cybercriminal operations.”

In response, Zanjani said on the social media site X that the U.S. accusations were “merely a pretext for seizing 660 million Tether [U.S. dollar-pegged stablecoin crypto assets], and extortion.” He has not directly confirmed or denied having a connection to the firms. 

Zanjani did not respond to questions about his role in the crypto exchanges. OCCRP sent questions addressed to Elizabeth Newman to both Zedcex and Zedxion, but received no response.

The Stock-Footage CEO

Both exchanges have said on their websites they are directed by a woman named “Elizabeth Newman,” but despite a months-long search, OCCRP was unable to find any real-life individual matching the “Elizabeth Newman” persona.

An official Zedxion marketing video from March 2022 featured an image of a woman called “Elizabeth” — identified as the platform’s “executive director.”

That woman, in fact, was a stock-footage model from a video titled “Pretty black woman talking to camera” available on Shutterstock.

The same video named the firm’s supposed finance administrator as “Smith” and team leader as “Muhammad,” but their images were also stock footage.

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George Galloway interviews Judge Napolitano. Who owns the Government in the U.S.

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The Psychology of Jeffrey Epstein: Power, Control, and Grooming. How Epstein Groomed Adults

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Robert Reich: Why does Trump attack unions so much?

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The Skeleton…

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John Mearsheimer: The Case for a Nuclear Iran

168,093 views Feb 25, 2026

John J. Mearsheimer is the R. Wendell Harrison Distinguished Service Professor of Political Science at the University of Chicago, where he has taught since 1982. Prof. Mearsheimer argues why Iran should be considered a rational actor, and why Iran should develop nuclear weapons as the ultimate deterrent.

Follow Prof. Glenn Diesen: Substack: https://glenndiesen.substack.com/ X/Twitter: https://x.com/Glenn_Diesen Patreon:   / glenndiesen  

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