| Drop your defenses |
![]() |
| Illustration: Brendan Lynch/Axios. Stock: Getty Images |
Ever heard the phrase “hat in hand”? Ever tried to embody it? It’s perhaps the least natural way for me to operate in the world. But I’ve been trying it more, Axios’ Natalie Daher writes.Why it matters: For all sorts of reasons, we can default to defensiveness when a partner, friend or co-worker tells us we’re doing something wrong. That pesky habit can end a conversation that’s supposed to clear the air.TIME’s Angela Haupt recently put together a useful guide to getting less defensive. The big picture: Defensiveness often feels more like setting the record straight. But it can make us more entrenched in our own perspective and less able to hear someone else’s.“The more defensive we become, the lonelier we become,” psychiatrist Jeff Katzman tells TIME. A few tactics for waving the white flag: 1. Notice your physical warning signs. Maybe your chest tightens or your pulse spikes.That can tell you to slow down and take a beat before responding. 2. Figure out what feels threatening. Often, it’s not the point you’re arguing about. It’s your sense of yourself: that you’re thoughtful, caring or good at your job.That can make a simple request seem like a personal attack. 3. Trade certainty for curiosity. One of my favorite parts of aging is the creeping acceptance that I’m not nearly as certain as I once thought. In fact, I know very little at all.I took improv for two weeks and quit out of shame and mortification. But one tenet survives: “Yes, and. “The idea applies here: Acknowledge the other person’s experience. Hearing somebody out doesn’t require surrendering your own viewpoint. 4. Find the 2% truth. New York clinical psychologist Eli Kraiem, who specializes in couples therapy, uses this frame: Even if you think 98% of a critique is bunk, identify and own a small piece of it.5. “Always” and “never” are devil words. “But” isn’t your friend either. They invite generalizations, and can incite the other party.6. Keep a repair line handy.Try: “Help me understand what I’m missing here. “Or go for the apology: “I’m sorry. Can we try that again? “The bottom line: Hat in hand doesn’t mean admitting you’re wrong about everything. It means dropping the impulse to win long enough to hear what the other person is trying to tell you |
-
Archives
- August 2026
- July 2026
- June 2026
- May 2026
- April 2026
- March 2026
- February 2026
- January 2026
- December 2025
- November 2025
- October 2025
- September 2025
- August 2025
- July 2025
- June 2025
- May 2025
- April 2025
- March 2025
- February 2025
- January 2025
- December 2024
- November 2024
- October 2024
- September 2024
- August 2024
- July 2024
- June 2024
- May 2024
- April 2024
- March 2024
- February 2024
- January 2024
- December 2023
- November 2023
- October 2023
- September 2023
- August 2023
- July 2023
- June 2023
- May 2023
- April 2023
- March 2023
- February 2023
- January 2023
- December 2022
- November 2022
- October 2022
- September 2022
- August 2022
- July 2022
- June 2022
- May 2022
- April 2022
- March 2022
- February 2022
- January 2022
- September 2021
- August 2021
- July 2021
- June 2021
- May 2021
- April 2021
- February 2021
- January 2021
- December 2020
- November 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- May 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- October 2019
- September 2019
- August 2019
- July 2019
- June 2019
- May 2019
- April 2019
- March 2019
- February 2019
- January 2019
- December 2018
- November 2018
- October 2018
- September 2018
- July 2018
- June 2018
- May 2018
- April 2018
- March 2018
- February 2018
- January 2018
- December 2017
- November 2017
- October 2017
- September 2017
- August 2017
- July 2017
- June 2017
- May 2017
- April 2017
- March 2017
- February 2017
- January 2017
- December 2016
- November 2016
- October 2016
- September 2016
- August 2016
- July 2016
- June 2016
- May 2016
- April 2016
- March 2016
- February 2016
- January 2016
- December 2015
- November 2015
- October 2015
- September 2015
- August 2015
- July 2015
- June 2015
- March 2015
- January 2015
-
Meta

It’s perhaps the least natural way for me to operate in the world. But I’ve been trying it more, Axios’ Natalie Daher writes.Why it matters: For all sorts of reasons, we can default to defensiveness when a partner, friend or co-worker tells us we’re doing something wrong. That pesky habit can end a conversation that’s supposed to clear the air.
The big picture: Defensiveness often feels more like setting the record straight. But it can make us more entrenched in our own perspective and less able to hear someone else’s.
A few tactics for waving the white flag:
Notice your physical warning signs. Maybe your chest tightens or your pulse spikes.
Figure out what feels threatening. Often, it’s not the point you’re arguing about. It’s your sense of yourself: that you’re thoughtful, caring or good at your job.
Trade certainty for curiosity. One of my favorite parts of aging is the creeping acceptance that I’m not nearly as certain as I once thought. In fact, I know very little at all.
Find the 2% truth. New York clinical psychologist Eli Kraiem, who specializes in couples therapy, uses this frame: Even if you think 98% of a critique is bunk, identify and own a small piece of it.
“Always” and “never” are devil words. “But” isn’t your friend either. They invite generalizations, and can incite the other party.
Keep a repair line handy.