The Deep View: Microsoft tests the good-enough AI thesis

Posted on July 9, 2026 by michelleclarke2015
Microsoft tests the good-enough AI thesis
Microsoft Excel and Outlook can be among the most frustrating apps to use for professionals. Many have turned to AI for help, but the models powering that help may be quietly changing.
On Tuesday, Microsoft announced it is replacing OpenAI and Anthropic models with its own model in products like Excel and Outlook, Bloomberg reported, citing anonymous sources. Tens of thousands of AI prompts in those apps are now handled each week by internally built MAI models, according to the report.
The motivation behind this is simple: cutting costs. Using in-house models is much less expensive than licensing them from third parties. Just last month, Microsoft AI Chief Mustafa Suleyman stated Microsoft’s intention to reduce spending by slowly weaning off Anthropic models in favor of MAI models, which span reasoning, image, voice, and coding.
While the move to proprietary models will cut costs, it carries some risk. Working professionals and enterprises are supercharging the race to deploy AI, and they want the fastest and most effective models, such as the ones Anthropic has become known for in the enterprise.
Anthropic just released its report on how people are using Claude Cowork, highlighting how much knowledge workers are leaning on AI. 
The report found that, from a sample of 1.2 million anonymized and aggregated Claude Cowork sessions, a third of Claude’s Cowork sessions involve business operations (33.4%), with the next top use cases including content creation and copywriting (16.4%), software development (8.7%), and DevOps and infrastructure (7.0%). 
Microsoft’s move to its own proprietary models isn’t the first cost-cutting move this week. It eliminated 4,800 jobs (2.1% of its workforce) on Monday. While there is no denying that most companies are feeling the squeeze of AI due to expenses related to building, running, and serving AI services, Amy Coleman, EVP and Chief People Officer, made it clear in communications with employees that “the roles eliminated today are not being replaced by AI.” However, the company is shifting resources to expand its AI division. 
If the MAI models prove highly efficient for users and less costly for Microsoft to run, they could help the company pull audiences away from Anthropic and other enterprise competitors. Microsoft already has a built-in edge here: decades of Office 365 dominance mean it has users locked into its walled garden, and those users trust Microsoft in a way that’s hard to replicate. Even if Microsoft’s models are only 80% to 90% as good as the latest frontier models from Anthropic, OpenAI, and Google, many enterprises may be willing to make the trade-off if the models are less expensive and viewed as being safer. 
Sabrina Ortiz, Senior Reporter
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About michelleclarke2015

Life event that changes all: Horse riding accident in Zimbabwe in 1993, a fractured skull et al including bipolar anxiety, chronic fatigue …. co-morbidities (Nietzche 'He who has the reason why can deal with any how' details my health history from 1993 to date). 17th 2017 August operation for breast cancer (no indications just an appointment came from BreastCheck through the Post). Trinity College Dublin Business Economics and Social Studies (but no degree) 1997-2003; UCD 1997/1998 night classes) essays, projects, writings. Trinity Horizon Programme 1997/98 (Centre for Women Studies Trinity College Dublin/St. Patrick's Foundation (Professor McKeon) EU Horizon funded: research study of 15 women (I was one of this group and it became the cornerstone of my journey to now 2017) over 9 mth period diagnosed with depression and their reintegration into society, with special emphasis on work, arts, further education; Notes from time at Trinity Horizon Project 1997/98; Articles written for Irishhealth.com 2003/2004; St Patricks Foundation monthly lecture notes for a specific period in time; Selection of Poetry including poems written by people I know; Quotations 1998-2017; other writings mainly with theme of social justice under the heading Citizen Journalism Ireland. Letters written to friends about life in Zimbabwe; Family history including Michael Comyn KC, my grandfather, my grandmother's family, the O'Donnellan ffrench Blake-Forsters; Moral wrong: An acrimonious divorce but the real injustice was the Catholic Church granting an annulment – you can read it and make your own judgment, I have mine. Topics I have written about include annual Brain Awareness week, Mashonaland Irish Associataion in Zimbabwe, Suicide (a life sentence to those left behind); Nostalgia: Tara Hill, Co. Meath.
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